Fonix

Fonix powers mobile donations for Comic Relief for the 5th year running

Posted on by Andrea Putnam-Moorcroft

Mobile payments company Fonix has announced that this year it processed mobile donations for Comic Relief for the 5th year running, raising more than £10.6m via text-to-donate. Comic Relief’s Red Nose Day campaign is a biennial campaign hosted by the BBC, raising money to help people in the UK and across the world to live happier, healthier, safer lives.

This year’s campaign featured the live show, held on Friday 15th March, as well as a series of driver programmes. Each of these shows promoted text-to-donate, which allowed donors to donate via text at a range of price points: £5, £10, £20 and, for the first time for Comic Relief, £30 amounts for both the live show and the Kilimanjaro challenge during which 9 celebrities climbed Africa’s highest mountain. Donations were added to entrants’ mobile phone bills, allowing for a seamless, easy payment.

During the live show and the Kilimanjaro climb, the money raised from the £30 price point alone accounted for over 30% of the total raised via SMS.

Another new initiative for the 2019 campaign was the introduction of a competition which enabled viewers to donate or to opt-out of a donation whilst entering the competition. This was featured on BBC’s Saturday Kitchen and was the first time that the charity launched a competition to drive donations.

Entrants paid £5 to enter and be in with a chance of winning a unique dining experience, cooked for them by celebrity chefs. Using Fonix’s delayed donation technology, entrants had the opportunity to opt-out without being charged within 60 minutes of entering the competition.

Clare Charles, Account Director for Media and Charity at Fonix commented:

“We’re proud to have supported Comic Relief in powering mobile donations for the fifth year in a row.  We’ve come so far since 2014, as we now work with the charity to provide a total of four price points and we’re also constantly innovating to allow the charity to roll out new features. The delayed donation, for example, raised a tremendous £576,250 across four prize draws via text.”

Catherine Cottrell, Executive Director of Fundraising & Partnerships at Comic Relief added:

“It’s been exciting working with Fonix to offer new experiences and donation mechanisms to supporters and we are delighted that year’s campaign was such a success.”

Fonix share their Top 10 takeaways from yesterday’s breakfast event: ‘Pick ‘N’ Mix TV.

Posted on by Andrea Putnam-Moorcroft

Joanna Cox, General Manager at aimm, opened the event by explaining how TV habits have changed: the days of having only three channels seem a lifetime away now that we’re so spoilt for choice. She talked about how the payment methods offered for content consumption need to be as frictionless as possible — more purchases are being made than ever before.

Joanna was joined by EE, BT Sport and Twitter amongst others to talk about the ‘ Payment Mix for OTT Audiences’.

You can read the full Top 10 List from Fonix’s Blog.

Fonix’s innovation processes £12.9m for BBC Children in Need’s 2018 Appeal via text donations

Posted on by Andrea Putnam-Moorcroft

12th December 2018, London – Fonix, the mobile payments and messaging specialist, has announced today that it processed £12.9 million in mobile donations for BBC Children in Need.

BBC Children in Need is the BBC’s UK charity, raising money for disadvantaged children and young people around the country. Fonix has worked with the charity since 2014, providing a mobile payment mechanic which allows the public to donate via SMS, seamlessly charging the costs to their mobile phone bills.

This year, Fonix and BBC Children in Need collaborated to introduce the first ever £30 price point (alongside the traditional price points of £20, £10 and £5). This was introduced for the Children in Need Rocks concert with great success, and implemented on the live annual Appeal Show which aired on 16th November.

BBC Children in Need also ran multiple text-to-donate competitions for the first time, including the chance to see Bruce Springsteen on Broadway which featured on the Chris Evans Breakfast Show. A one-off voluntary donation of £10 was made to BBC Children in Need, but the public were able to opt out by replying CANCEL to their entry confirmation text within 60 minutes.

Clare Charles, Director of Media and Charity for Fonix, commented “We’re proud to have worked with BBC Children in Need this year. Since 2014 we’ve worked with the charity to refine and improve the mobile donation process.

“It’s clear that the public are willing to donate larger amounts via text-to-donate, and allowing them to do this by introducing the £30 price point has been great for raising money for such a good cause.”

Karen Bass, Chief Operating Officer at BBC Children in Need said “Mobile is such an important channel for maximising donations, helping us to raise as much money as possible to support disadvantaged children and young people around the UK. Donating by text is a quick and simple way for people to help change young lives. We’re grateful to Fonix for enabling this and to all of our generous supporters whose donations will go on to make such a difference.”

Liz Ayto Recognised as Top 100 BAME Leader in Tech

Posted on by Andrea Putnam-Moorcroft

Liz Ayto, Head of Finance of Fonix, has today been announced as one of the top 100 most influential Black, Asian Minority Ethnic (BAME) leaders in the UK tech sector. The list, produced by board appointments firm Inclusive Boards, will be released today at the House of Commons as part of the official launch of the Inclusive Tech Alliance.

The Alliance has been set up in response to new research by Inclusive Boards that will show the sector is significantly lagging behind others on diversity within senior leadership. The founder of the Inclusive Tech Alliance (ITA), Samuel Kasumu, who is also a member of the Prime Minister’s Race Disparity Advisory Board said:

“Technology is increasingly playing an important role in driving our economy and there is a great need to ensure that everyone can fully participate in the jobs and opportunities technology brings. Liz Ayto and others featured in this list today are role models that will inspire the next generation, and hopefully help to improve diversity within the sector.”

Liz’s listing is testament to the fantastic work that she does for Fonix, Grabyo Limited and Grabyo Inc. In particular, her nomination focused upon her role within senior management teams and her invaluable experience and insight when it comes to shaping strategy. Liz also manages other employees in the Fonix and Grabyo finance teams, and has shown impressive leadership and dedication to their personal development.

Liz commented:

“It’s a privilege to be recognised for the work that I do for Fonix and Grabyo, and it’s also brilliant to be able to represent BAME leaders in tech. Inclusive Boards does such important work to promote diversity in the workplace, and this is can only benefit the technology sector when it comes to attracting the best leaders and creating the fairest working environments.”

Those featured in the top 100 include senior leaders from Facebook, LinkedIn, IBM, Twitter and financial services firm EY. Judges include Tim Sawyer CBE (COO, Innovate UK), Sandra Kerr OBE (Race Equality Director, Business in the Community), and Catherine Muirden (Director of HR, Co-Op Foods).

Fonix launches CRM Automation: a personalised consumer experience with messaging campaigns

Posted on by Andrea Putnam-Moorcroft

Today, Fonix announced the launch of CRM Automation: a set of customer engagement automation tools for its clients to deliver mobile interactive services.

Some of the UK’s largest radio and TV broadcasters work with Fonix to deliver mobile interactive services to their audiences, with messaging used as highly effective channel for generating audience engagement.

Fonix’s platform enables its clients to configure predefined campaign start and end times, cost per mobile interaction and more. Now, Fonix has added a set of new functionalities to enable broadcasters to provide a more tailored experience for audiences when creating marketing communications, to maximise engagement and effectiveness for those campaigns.

Clients will be able to schedule automated responses at predefined times for users based on their previous interactions with a campaign, meaning that clients will be able to target individuals uniquely with relevant message content in a timely manner and within sociable hours driving both optimal experience for users and engagement for the brands.

CEO of Fonix, Rob Weisz commented: “This is such an exciting development for Fonix product suite. CRM Automation will allow for more targeted campaigns, providing those that love engaging with services an experience that is focussed upon their interaction habits. It will drive engagement and crucially, help our clients to avoid sending unwanted messages to their audiences.

“The functionality has a strong focus upon upholding a fantastic consumer experience, which is so important to Fonix and those that we work with. We’re excited to see the impact that this has upon our clients and to hear about the results that this has for their consumers!”