Fonix and Global extend mobile interactivity partnership with new three-year agreement

Mobile payments and messaging solutions provider Fonix plc has announced a three-year contract extension to its partnership with Global, the Media & Entertainment group, deepening a collaboration that has powered mobile interactivity and audience engagement across the broadcaster’s radio brands since 2017.

Fonix’s technology powers interactive campaigns across some of the UK’s most recognised radio brands, including Heart, Capital and Radio X, supporting listener competitions and messaging to deliver seamless audience experiences across broadcast, digital and connected platforms.

The extension reflects continued success of the partnership and a shared commitment to delivering innovative, scalable and reliable audience engagement solutions.

 

Jo Baldwin, Managing Director, Consumer Enterprises at Global said: “Fonix has been an integral part of how audiences connect with our brands for nearly a decade. Their reliability, expertise and commitment to innovation make them the ideal partner as we continue to develop the next generation of listener experiences. We’re thrilled to be extending our partnership for a further three years.”

 

Rob Weisz, CEO of Fonix, said: “We’re delighted to extend our exclusive partnership with Global. We’ve built a strong and highly collaborative relationship supporting some of the UK’s biggest and most-loved radio brands with mobile engagement solutions that deliver real value for audiences and broadcasters alike. This extension reflects the success of what we’ve built together and our shared ambition to keep raising the bar. We’re excited for what comes next.”

 

 

Fonix is a leading provider of mobile payments and messaging solutions, enabling businesses to connect, engage, and transact seamlessly through mobile technology.

Global is one of the world’s leading Media & Entertainment groups. With a huge weekly reach, it is the UK and Europe’s largest Radio & Outdoor company. 

Global wins Most Effective Charity Campaign

Congratulations to Global’s Make Some Noise, the official charity partner of Global, The Media & Entertainment Company, for winning a 2018 Effective Mobile Marketing Award (EMMA) for use of their ‘Text to Win & Donate’ mechanic.

The judges awarded Global’s entry ‘Most Effective Charity Campaign/Solution’ due to the creative way of running charity-based competitions on radio, together with high conversion rates and a +20% increase on the amount donated with each engagement.

To find out more, visit: https://mobilemarketingmagazine.com/2018-awards-preview-most-effective-charity-campaign-or-solution

 

Fonix launches CRM Automation: a personalised consumer experience with messaging campaigns

Today, Fonix announced the launch of CRM Automation: a set of customer engagement automation tools for its clients to deliver mobile interactive services.

Some of the UK’s largest radio and TV broadcasters work with Fonix to deliver mobile interactive services to their audiences, with messaging used as highly effective channel for generating audience engagement.

Fonix’s platform enables its clients to configure predefined campaign start and end times, cost per mobile interaction and more. Now, Fonix has added a set of new functionalities to enable broadcasters to provide a more tailored experience for audiences when creating marketing communications, to maximise engagement and effectiveness for those campaigns.

Clients will be able to schedule automated responses at predefined times for users based on their previous interactions with a campaign, meaning that clients will be able to target individuals uniquely with relevant message content in a timely manner and within sociable hours driving both optimal experience for users and engagement for the brands.

CEO of Fonix, Rob Weisz commented: “This is such an exciting development for Fonix product suite. CRM Automation will allow for more targeted campaigns, providing those that love engaging with services an experience that is focussed upon their interaction habits. It will drive engagement and crucially, help our clients to avoid sending unwanted messages to their audiences.

The functionality has a strong focus upon upholding a fantastic consumer experience, which is so important to Fonix and those that we work with. We’re excited to see the impact that this has upon our clients and to hear about the results that this has for their consumers!”