The Voice Services group, since its creation in 2010, has tackled a number of issues that relate more closely to the traditional fixed line environment. This group continues to drive initiatives such as Higher Rate Tariffs and VAT free PRS services, whilst focussing also on projects such as clearer pricing transparency, supporting regulatory frameworks and contributing to regulatory consultation responses.
February 2014 -
Voice Services Meeting January 2014Agenda included: HRPRS Trial Proposal Feedback - Price Point Allocation Arrangements Coordinating Body - Service Provider views on how VAT is treated in price points - HRPRS Implementation Market Risk and Consumer Protection
September 2013 -
Voice Services Meeting September 2013Agenda included: - Voice Shortcode Price Alignment - £30 Spending Cap - Expediting Higher Rate Tariff Introduction - Call Price Unbundling Price Disclaimers & Consumer Terminology - Best Practice - AIME Response To Proposal to Restrict Customer Service Line to Standard Rate Price Points