mobile payments

mGage delivers a world-first Mobile Payments within RCS Messaging solution

Posted on by Andrea Putnam-Moorcroft

mGage delivers a world-first Mobile Payments within RCS Messaging solution to offer a conversational commerce channel

London UK, 1 September 2020 – mGage, a leading global mobile messaging provider, today launched the first-of-its-kind solution to bring Mobile Payments within the Rich Communication Services (RCS) channel. This advanced and pioneering technology creates a seamless and richer experience for customers while delivering a strong ROI for brands. By leveraging the high engagement rates of RCS and the increased conversion rates of mobile payments it provides a ground-breaking solution within one platform.

By working closely with UK Mobile Network Operators (MNOs) and the Phone-paid Services Authority (PSA) – the UK regulator for content, goods and services charged to a phone bill – mGage has inaugurated its industry-leading, innovative solution that marries the proven capabilities of RCS and Mobile Payments into a single industry-compliant solution.

“With this ground-breaking solution, RCS is now a truly conversational commerce channel that brings innovative and new ways for brands to monetise their services and allow for purchases to be made seamlessly within the RCS messaging app,” said Nick Millward, VP Europe at mGage. “By working closely with UK Mobile Operators and Regulators, charities and enterprises alike now have access to a game-changing solution that will enable them to offer fast and seamless payment journeys for additional services without compromising on the customer experience.”

According to ITProPortal, mobile commerce is forecast to account for 53.3 percent of the total commerce value by 2021. Enterprises need to seriously consider solutions that allow customers to make quick and easy payments without the need to push consumers to other applications as 80 percent of consumers admit that they would abandon online payments if pushed to another site.

By bringing together RCS and Mobile Payments, end-users are now able to purchase on-demand subscription services, make charitable donations and enter competitions in a seamless and quick way. With in-built brand verification within RCS channels, consumers also have peace of mind knowing who the message is from.

With this latest capability of RCS messaging, brands are able to achieve a strong return on investment with conversion rates seven times higher when compared to the manual input of credit card details. With RCS messaging already achieving nationwide rollout across the UK and the US, organisations of all sizes will soon be able to adopt this next-generation solution and monetise their services.

To find out more about the solution and to request a demo, please visit: mGage RCS & Mobile Payments.

Member Spotlight: Meet Fonix

Posted on by Andrea Putnam-Moorcroft

We are on a mission to help our members and their businesses. One the ways we are doing this is to give them an opportunity to tell us more about their business and the services they offer, and promote them however we can. Supporting our members is supporting business, and future growth across the industry.

Our first spotlight interview is with Fonix, who is a mobile payments and messaging services provider. Please feel free to reach out to them if you are interested in what they do and want to learn more.

Read the full interview: Fonix Spotlight Member Feature April 2020

Fonix powers mobile donations for Comic Relief for the 5th year running

Posted on by Andrea Putnam-Moorcroft

Mobile payments company Fonix has announced that this year it processed mobile donations for Comic Relief for the 5th year running, raising more than £10.6m via text-to-donate. Comic Relief’s Red Nose Day campaign is a biennial campaign hosted by the BBC, raising money to help people in the UK and across the world to live happier, healthier, safer lives.

This year’s campaign featured the live show, held on Friday 15th March, as well as a series of driver programmes. Each of these shows promoted text-to-donate, which allowed donors to donate via text at a range of price points: £5, £10, £20 and, for the first time for Comic Relief, £30 amounts for both the live show and the Kilimanjaro challenge during which 9 celebrities climbed Africa’s highest mountain. Donations were added to entrants’ mobile phone bills, allowing for a seamless, easy payment.

During the live show and the Kilimanjaro climb, the money raised from the £30 price point alone accounted for over 30% of the total raised via SMS.

Another new initiative for the 2019 campaign was the introduction of a competition which enabled viewers to donate or to opt-out of a donation whilst entering the competition. This was featured on BBC’s Saturday Kitchen and was the first time that the charity launched a competition to drive donations.

Entrants paid £5 to enter and be in with a chance of winning a unique dining experience, cooked for them by celebrity chefs. Using Fonix’s delayed donation technology, entrants had the opportunity to opt-out without being charged within 60 minutes of entering the competition.

Clare Charles, Account Director for Media and Charity at Fonix commented:

“We’re proud to have supported Comic Relief in powering mobile donations for the fifth year in a row.  We’ve come so far since 2014, as we now work with the charity to provide a total of four price points and we’re also constantly innovating to allow the charity to roll out new features. The delayed donation, for example, raised a tremendous £576,250 across four prize draws via text.”

Catherine Cottrell, Executive Director of Fundraising & Partnerships at Comic Relief added:

“It’s been exciting working with Fonix to offer new experiences and donation mechanisms to supporters and we are delighted that year’s campaign was such a success.”

Fonix’s innovation processes £12.9m for BBC Children in Need’s 2018 Appeal via text donations

Posted on by Andrea Putnam-Moorcroft

12th December 2018, London – Fonix, the mobile payments and messaging specialist, has announced today that it processed £12.9 million in mobile donations for BBC Children in Need.

BBC Children in Need is the BBC’s UK charity, raising money for disadvantaged children and young people around the country. Fonix has worked with the charity since 2014, providing a mobile payment mechanic which allows the public to donate via SMS, seamlessly charging the costs to their mobile phone bills.

This year, Fonix and BBC Children in Need collaborated to introduce the first ever £30 price point (alongside the traditional price points of £20, £10 and £5). This was introduced for the Children in Need Rocks concert with great success, and implemented on the live annual Appeal Show which aired on 16th November.

BBC Children in Need also ran multiple text-to-donate competitions for the first time, including the chance to see Bruce Springsteen on Broadway which featured on the Chris Evans Breakfast Show. A one-off voluntary donation of £10 was made to BBC Children in Need, but the public were able to opt out by replying CANCEL to their entry confirmation text within 60 minutes.

Clare Charles, Director of Media and Charity for Fonix, commented “We’re proud to have worked with BBC Children in Need this year. Since 2014 we’ve worked with the charity to refine and improve the mobile donation process.

“It’s clear that the public are willing to donate larger amounts via text-to-donate, and allowing them to do this by introducing the £30 price point has been great for raising money for such a good cause.”

Karen Bass, Chief Operating Officer at BBC Children in Need said “Mobile is such an important channel for maximising donations, helping us to raise as much money as possible to support disadvantaged children and young people around the UK. Donating by text is a quick and simple way for people to help change young lives. We’re grateful to Fonix for enabling this and to all of our generous supporters whose donations will go on to make such a difference.”