On the 27th March, the PSA provided an update on their site for their Business Plan and Budget that they initially announced to industry in December.
You can find the updates on both their consultation statement and the final document on their consultations page. They have also included all the responses received from across industry for this, which includes aimm’s response on behalf of our members.
Coronavirus calls halt to Forum
We have just been informed by the PSA that in light of the changing situation with coronavirus and the fact that some people are no longer able to travel to Canary Wharf on Thursday, they have decided to cancel the forum. The purpose of the forum was intended to be the first event in their programme of stakeholder engagement on the Code. PSA have said the engagement programme will continue and they will be considering how to best to deliver on this.
They apologise for the short notice and any inconvenience this may cause.
Our workshop on the 18th is still going ahead as planned at this time and is nearly fully booked.
aimm Executive Team
The Phone-paid Services Authority (PSA) has published the discussion document for its Code of Practice review. This is the first opportunity for stakeholders to provide input into the review of the PSA’s regulatory framework.
The discussion document provides an overview of the review and includes a summary of:
- the review’s objectives and scope
- an assessment of the market and consumers’ behaviours, experiences and expectations
- the PSA’s proposed assessment framework
- the PSA’s early thinking on its future regulatory strategy.
aimm will be reaching out to members next week regarding this document and asking for feedback and views. The full discussion document can be found on PSA’s news page.
Following publication of the PSA’s Statement on introducing new Special conditions for all subscription services, and the new Special conditions for Recurring Donation services, the PSA held an implementation workshop for industry members working in the charity space to raise any implementation-specific queries, ahead of the regulatory changes coming into force on 1 November 2019.
At the workshop it was identified that some charity print and broadcast advertisements that have already been produced for upcoming campaigns may not be compliant with the updated Special conditions for Recurring Donation services.
Following consideration of this issue, the PSA is extending the implementation date for Special conditions RDS6(d) and RDS7(c) for specific providers, which will now come into force on 6 January 2020. The PSA considers that this will enable those providing recurring donation services who intend to use the two-stage Mobile Originating Short Message Service to obtain consumer consent to charge, sufficient time to make the necessary changes to their television and print advertisements to ensure compliance with the new Special conditions. This represents an approximately nine-week extension to the previous implementation date of 1 November 2019.
Full details can be found from PSA
The Phone-paid Services Authority (PSA) has established a Case Prioritisation Policy and Principles, in order to best focus its resources and efforts in enforcement cases.
“We need to make decisions about the best use of our resources in order to deliver the best outcomes for consumers. This involves making appropriate decisions about which cases to pursue through formal procedures, and which of those cases to prioritise.”
These Principles are outcomes-focussed and aim to ensure that their resources and enforcement approach is targeted to have the greatest regulatory effect.
You can find out more about what this involves by reading the full Principles