mobile messaging

ClearCourse acquires mobile marketing services provider Cymba

Posted on by Andrea Putnam-Moorcroft

ClearCourse Partnership a group of innovative technology companies providing useful, integrated software solutions, announces a deal to acquire Cymba, a provider of mobile marketing solutions to businesses and charities. The acquisition strengthens ClearCourse’s not-for-profit and online payments offering and sees the Company joining the Group’s Business Services division.

Founded in 2004, Cymba provides solutions to help leading charities as well as big-name brands connect with their audiences through mobile marketing. The Company offers its clients a wide range of services such as mobile messaging, competitions and mobile donations for the charity sector. As part of the Group, Cymba will benefit from integration with ClearCourse’s proprietary payments platform, ClearAccept, and synergies with other brands within the Group’s charities offering.

Based in London, Cymba’s focussed team of experts services charities and global brands that are recognisable all over the world. The team offers leading systems and bespoke advice, using their extensive industry knowledge to help clients including UNICEF, the RSPCA, Guide Dogs for the Blind Association, the Royal British Legion as well as Coca-Cola drive their mobile marketing campaigns.

Gerry Gualtieri, CEO of ClearCourse, commented: “We are excited to announce our acquisition of Cymba whose team brings a great deal of industry expertise as well as impressive clients to the ClearCourse Group. The deal represents ClearCourse’s 10th acquisition in the charity and not-for-profit market and provides further opportunity for collaboration and knowledge sharing across our growing [Business Services] division.

Nevil Coleman, Managing Director of Cymba, said: “Joining the ClearCourse Group is a great opportunity for Cymba, and we’re looking forward to working with Gerry and the rest of the team. The expertise and systems that we’ll benefit from, such as ClearCourse’s payments platform ClearAccept, will help power the next phase of Cymba’s growth and development. We’re very pleased to help expand ClearCourse’s footprint in the charities space, and we can’t wait to start collaborating with businesses across the Group.”

 

mGage delivers a world-first Mobile Payments within RCS Messaging solution

Posted on by Andrea Putnam-Moorcroft

mGage delivers a world-first Mobile Payments within RCS Messaging solution to offer a conversational commerce channel

London UK, 1 September 2020 – mGage, a leading global mobile messaging provider, today launched the first-of-its-kind solution to bring Mobile Payments within the Rich Communication Services (RCS) channel. This advanced and pioneering technology creates a seamless and richer experience for customers while delivering a strong ROI for brands. By leveraging the high engagement rates of RCS and the increased conversion rates of mobile payments it provides a ground-breaking solution within one platform.

By working closely with UK Mobile Network Operators (MNOs) and the Phone-paid Services Authority (PSA) – the UK regulator for content, goods and services charged to a phone bill – mGage has inaugurated its industry-leading, innovative solution that marries the proven capabilities of RCS and Mobile Payments into a single industry-compliant solution.

“With this ground-breaking solution, RCS is now a truly conversational commerce channel that brings innovative and new ways for brands to monetise their services and allow for purchases to be made seamlessly within the RCS messaging app,” said Nick Millward, VP Europe at mGage. “By working closely with UK Mobile Operators and Regulators, charities and enterprises alike now have access to a game-changing solution that will enable them to offer fast and seamless payment journeys for additional services without compromising on the customer experience.”

According to ITProPortal, mobile commerce is forecast to account for 53.3 percent of the total commerce value by 2021. Enterprises need to seriously consider solutions that allow customers to make quick and easy payments without the need to push consumers to other applications as 80 percent of consumers admit that they would abandon online payments if pushed to another site.

By bringing together RCS and Mobile Payments, end-users are now able to purchase on-demand subscription services, make charitable donations and enter competitions in a seamless and quick way. With in-built brand verification within RCS channels, consumers also have peace of mind knowing who the message is from.

With this latest capability of RCS messaging, brands are able to achieve a strong return on investment with conversion rates seven times higher when compared to the manual input of credit card details. With RCS messaging already achieving nationwide rollout across the UK and the US, organisations of all sizes will soon be able to adopt this next-generation solution and monetise their services.

To find out more about the solution and to request a demo, please visit: mGage RCS & Mobile Payments.

Fonix to power mobile donations across all of Cancer Research UK’s fundraising activity

Posted on by Andrea Putnam-Moorcroft

Fonix, the mobile messaging and payments specialist, today announced that it has extended its partnership with Cancer Research UK, one of the world’s leading cancer charities dedicated to saving lives through research.

Fonix first started working with Cancer Research UK in 2017 for the Stand Up To Cancer campaign, a joint national fundraiser from Cancer Research UK and Channel 4, seamlessly enabling mobile donations and Gift Aid. This continued in 2018 with Fonix successfully processing SMS donations to Stand Up To Cancer made during the live show on Channel 4 – significantly contributing to the record £24.6 million raised on the night.

This extended contract will see Fonix power the mobile donations across all of the charity’s fundraising activity, including Race for Life, other challenge events such as Shine Night Walk and the Great Hike and also as a direct response to indoor and outdoor print advertising.

Kathryn Toner, Head of Individual Giving at Cancer Research UK said: “With a proven track record across all high-profile charity campaigns, Fonix’s experience and expertise in the charity sector speaks for itself.

“Text to donate is a great fundraising mechanic for the charity as it is a quick and easy way that the public can donate to the charity and help us bring forward the day when all cancers are cured. Cancer Research UK receives no government funding for its life saving research and relies entirely on the generosity of the public. We’re always looking for new ways that the public can donate to the charity such as raising donations via competitions.”

Clare Charles, account director at Fonix added: “It’s been such a privilege to work with Cancer Research UK over the past two years and in this time we’ve seen how our shared passion for innovation has positively impacted the amount raised for such a good cause.

“The extended partnership was the obvious next step for Fonix and Cancer Research UK, and we look forward to driving mobile donations and seeing the results across all fundraising activity.”

mGage awarded Platinum Partner by Vodafone

Posted on by Andrea Putnam-Moorcroft

 

 

 

 

mGage are pleased to announce that they have  won Vodafone’s 2016 B2B Enabler Platinum Partner Award at Knightsbridge in London.

Vodafone launched the B2B Enabler Partner Award to recognise the accredited partners that are industry leaders within their field.

For the full press release click here:  mGage Press Release – Vodafone award Apr17.

 

 

Putting Customer Data to Use in a Mobile World with mGage

Posted on by Andrea Putnam-Moorcroft

AIME Member News

Consumers are constantly bombarded with irrelevant messages from multiple brands, across numerous channels, which means increasingly few messages get through and activated upon.  So the question is: what can you do about it?

Mobile messaging provides a breath of fresh air when it comes to trying to solve these issues. Concise, targeted and instantly effective, it opens up a new channel on which to build a relationship with consumers based on the communication they actually want to receive.

Download the Messaging and Loyalty Whitepaper and mGage we will be sharing their experience from helping different industries with their mobile messaging strategies and will also share the results of their recent survey on Messaging and Loyalty.

Here are the key takeaways:

– What consumers want: what are the channels we use the most and how do we want brands to engage with us

– Actionable insights:

– Retargeting: re-engage with customers that abandon their baskets or that have been inactive for a long period of time

– Engagement and Loyalty: provide a one-way channel for your customers to interact with you, being it questions about products/services, order notifications or feedback on a recenlty purchased product

– Drive traffic to your stores/app and increase sales: give that extra push your customers sometimes need to enter your store/app and look at what’s new