November

What there is to discover at the White Label World Expo London

Posted on by Andrea Putnam-Moorcroft

With just over 4 weeks to go, the White Label World Expo is ready to take over the ExCel, London, on 27th& 28th November.

Being the UK’s largest event for professional online sellers to meet white label goods suppliers, thousands of global business leaders, entrepreneurs, online sellers, retailers, and distributors come together for the White Label World Expo in order to meet top representatives from the likes of Amazon, Ebay, and Shopify to further their business and make long lasting relationships with suppliers that will benefit their business long term.

The White Label World Expo will host 300 of the world’s top suppliers, allowing you to try, touch, and test a multitude of different products and services; all of which will benefit your business if you decide to buy them. You will find a wide range of products and services from a selection of sectors including: beauty, health and wellness, personal accessories, food and beverage, CBD, amongst many more.

The White Label World Expo not only offers the best exhibitors from the white label and private label industries, but it also possesses an unequalled seminar program, consisting of expert speakers from every walk of life.

Here’s a preview of what of the topics the incredible speakers will be discussing at ExCel:

– ‘10 Hacks for Black Friday & Cyber Monday on Amazon’ with Danny McMillan, host of Seller Sessions à Danny will walk you through 10 plus hacks on nailing Black Friday and Cyber Monday, from protecting yourself from Black Hat sellers to executing PPC and ranking strategies in the toughest window of sales.

– ‘The New Consumer – What You Really Need To Know’ with Andrew Busby, retail writer, Forbes contributor and one of the top 20 lists of global retail influencers à In this seminar Andrew will explore the new age consumer, the current state of retail and then will look at some of the trends from around the world which are responding to these demands and expectations and in doing so are beginning to push the boundaries of legacy retail.

– ‘Innovative Sales Strategy for Business Success’ with Bianca Miller-Cole & Byron Cole, award winning entrepreneurs àThis talk will outline 4 innovative sales strategies to make your business more profitable and to force you to think outside of the box as you continue along your Self-Made journey.

– ‘Keep Optimising – how to Massively Increase Your Traffic & Conversions’ with Chloë Thomasone of the Top 50 UK influencers in eCommerce and Shipping and host of the eCommerce MasterPlan Podcast àGrowing from 10 orders per month to 100 or 100 to 1000 (or beyond) means doubling your business multiple times. In this seminar Chloëwill explain how it’s all about capitalising on what you and your business are best at, eradicating your weaknesses, and constant experimentation. Chloe will take you through her model for achieving this, and give you lots of tips and case studies along the way.

– ‘Build a Brand, not a Business’ with Alan Barratt, CEO & Co-founder of Grenade àBuilding a business doesn’t create a brand, but create a brand and you can build a business. Learn with Alan the key factors and decisions that led to building one of the best known and fastest growing businesses in the UK over the last five years, Grenade.

Finally, don’t miss Huboo Technologies masterclass and learn the Do’s and Don’ts of outsourcing your fulfilment.
Huboo Technologies offer a unique and innovative approach to eCommerce fulfilment with their core focus being on reducing costs, increasing revenues and providing a first class service.
Understanding fulfilment with Huboo will give you a complete overview of all the major benefits of outsourcing your fulfilment, from the basic elements of outsourcing to detailed analysis.
With an open Q & A session to finish, their aim is to for you leave with the answers to enable you to make those business critical decisions.

Tickets to attend the White Label World Expo are free, so make sure you do not miss out on the opportunity to attend it. Register for your free tickets on their website.

Two new special conditions for Directory Enquiries services

Posted on by Andrea Putnam-Moorcroft

Today PSA are publishing their final statement on their DQ review which sets out two new special conditions on pricing transparency at onward call connection and IVR promotions on inactive geographic numbers.  The statement and responses to the consultation can be found at this link.  Their notice can be found here.

New price cap on 118 numbers

Posted on by Andrea Putnam-Moorcroft

People who call directory enquiry services will be protected from high prices under a new price cap on 118 phone numbers, announced by Ofcom today.

Ofcom have been concerned about directory enquiry prices rising steeply. Some providers charge almost £20 for an average 90-second call. The price charged by the most popular service – 118 118 – for a 90-second call is now £11.23.

Although there are cheaper services available, Ofcom’s research shows that consumers tend to call the numbers they most easily remember.

And while the number of calls being made to 118 services has been falling by around 40% every year, more than a million people in the UK – many of them elderly – still use these services.

The cost of calling many of these services is now well above what people expect to pay. Ofcom’s research estimates that around 450,000 consumers a year are paying £2.4m in total more than they expect for these calls, with some struggling to pay their bills.

So Ofcom is stepping in, by capping the maximum amount a 118 service can charge at £3.65 per 90 seconds. This will bring prices back to 2012 levels, and closer to what people expect to pay.

To allow providers time to adjust their prices and billing systems, the price cap will come into force on 1 April 2019.

A news release is available.

Liz Ayto Recognised as Top 100 BAME Leader in Tech

Posted on by Andrea Putnam-Moorcroft

Liz Ayto, Head of Finance of Fonix, has today been announced as one of the top 100 most influential Black, Asian Minority Ethnic (BAME) leaders in the UK tech sector. The list, produced by board appointments firm Inclusive Boards, will be released today at the House of Commons as part of the official launch of the Inclusive Tech Alliance.

The Alliance has been set up in response to new research by Inclusive Boards that will show the sector is significantly lagging behind others on diversity within senior leadership. The founder of the Inclusive Tech Alliance (ITA), Samuel Kasumu, who is also a member of the Prime Minister’s Race Disparity Advisory Board said:

“Technology is increasingly playing an important role in driving our economy and there is a great need to ensure that everyone can fully participate in the jobs and opportunities technology brings. Liz Ayto and others featured in this list today are role models that will inspire the next generation, and hopefully help to improve diversity within the sector.”

Liz’s listing is testament to the fantastic work that she does for Fonix, Grabyo Limited and Grabyo Inc. In particular, her nomination focused upon her role within senior management teams and her invaluable experience and insight when it comes to shaping strategy. Liz also manages other employees in the Fonix and Grabyo finance teams, and has shown impressive leadership and dedication to their personal development.

Liz commented:

“It’s a privilege to be recognised for the work that I do for Fonix and Grabyo, and it’s also brilliant to be able to represent BAME leaders in tech. Inclusive Boards does such important work to promote diversity in the workplace, and this is can only benefit the technology sector when it comes to attracting the best leaders and creating the fairest working environments.”

Those featured in the top 100 include senior leaders from Facebook, LinkedIn, IBM, Twitter and financial services firm EY. Judges include Tim Sawyer CBE (COO, Innovate UK), Sandra Kerr OBE (Race Equality Director, Business in the Community), and Catherine Muirden (Director of HR, Co-Op Foods).

Free seminar on investigations and enforcement

Posted on by Andrea Putnam-Moorcroft

Insights into PSA regulation: investigations and enforcement

Do you find our investigations and enforcement procedures confusing? Not sure what to do when we contact you about your service?

Then this seminar from PSA is for you.

 

It will take you through informal and formal investigations, the distinction between the two, the supporting procedures and our Code enforcement procedures.

So that if PSA enquire about your service, you’ll be clear on what you need to do.

There will be plenty of opportunities for questions too.

 

Spaces are limited so book yours now to avoid disappointment! BOOK HERE

Time: 29 November 2017, 13:00 – 16:00
Location: PSA, 40 Bank Street, London, E14 5NR