mobile phone

aimm and PhoneCharges.org nominated for Meffy Award

Posted on by Andrea Putnam-Moorcroft

 

We are very pleased to announce that aimm have been nominated in the Meffy Awards 2021. The nomination falls under the category of Protecting the Mobile Customer for the launch of PhoneCharges.org.  Voting starts for MEF members on the 11th Feb. Winner will be announced on the 23rd February.

We are delighted that the value of PhoneCharges.org has already been recognised in this way and we look forward to continuing to offer and evolve this free service, allowing consumers to investigate unknown phone charges, identify who has charged them and find out how they can resolve their queries.

Fonix’s innovation processes £12.9m for BBC Children in Need’s 2018 Appeal via text donations

Posted on by Andrea Putnam-Moorcroft

12th December 2018, London – Fonix, the mobile payments and messaging specialist, has announced today that it processed £12.9 million in mobile donations for BBC Children in Need.

BBC Children in Need is the BBC’s UK charity, raising money for disadvantaged children and young people around the country. Fonix has worked with the charity since 2014, providing a mobile payment mechanic which allows the public to donate via SMS, seamlessly charging the costs to their mobile phone bills.

This year, Fonix and BBC Children in Need collaborated to introduce the first ever £30 price point (alongside the traditional price points of £20, £10 and £5). This was introduced for the Children in Need Rocks concert with great success, and implemented on the live annual Appeal Show which aired on 16th November.

BBC Children in Need also ran multiple text-to-donate competitions for the first time, including the chance to see Bruce Springsteen on Broadway which featured on the Chris Evans Breakfast Show. A one-off voluntary donation of £10 was made to BBC Children in Need, but the public were able to opt out by replying CANCEL to their entry confirmation text within 60 minutes.

Clare Charles, Director of Media and Charity for Fonix, commented “We’re proud to have worked with BBC Children in Need this year. Since 2014 we’ve worked with the charity to refine and improve the mobile donation process.

“It’s clear that the public are willing to donate larger amounts via text-to-donate, and allowing them to do this by introducing the £30 price point has been great for raising money for such a good cause.”

Karen Bass, Chief Operating Officer at BBC Children in Need said “Mobile is such an important channel for maximising donations, helping us to raise as much money as possible to support disadvantaged children and young people around the UK. Donating by text is a quick and simple way for people to help change young lives. We’re grateful to Fonix for enabling this and to all of our generous supporters whose donations will go on to make such a difference.”

Fonix takes carrier billing for theatre tickets to the West End, powering payments for Young Frankenstein

Posted on by Andrea Putnam-Moorcroft

The Fonix Carrier Billing solution enables patrons to purchase theatre tickets seamlessly from their smartphones.

London: April 2018:  Mobile payments and messaging specialist Fonix, has been selected to power the carrier billing service for Young Frankenstein theatre tickets, which is yet another deal signed in the ticketing sector; earlier this year Fonix announced the UK’s first carrier billing ticketing deal with the Cowes Floating Bridge.

The musical comedy, Young Frankenstein is currently playing in the West End at the Garrick Theatre. Utilising the mobile network operators’ marketing channels, consumers will be driven to a bespoke landing page, built by Fonix which will enable customers to purchase up to two theatre tickets effortlessly from their mobile phone.

The service uses Fonix’s Carrier Billing product to seamlessly charge the Young Frankenstein tickets straight to the consumer’s mobile phone bill, without the need to enter credit card details.

Anthony Baladi, the Commercial Director of Fonix, said: “Mobile really is the primary consumer touch-point for brands and organisations. As a result, consumers now expect brands to offer a mobile experience which is as frictionless as possible.

“This is a dynamic solution that Young Frankenstein clearly understands and we are excited to be partnering with them, to enable consumers to purchase theatre tickets in a totally quick and slick way.”

Paul Hicks, Ticketing and Revenue Consultant on Young Frankenstein, added: “User experience is everything, which is why carrier billing was such a natural choice for Young Frankenstein as it enables customers to purchase tickets with just a couple of clicks.”