Industry News

PhonepayPlus releases three updated Guidance documents

Posted on by Andrea Putnam-Moorcroft

In February, PhonepayPlus launched a public consultation on five pieces of Premium Rate Guidance that had been amended or developed afresh AIME executive and board members participated in this consultation resulting in significantly improved documents with the appropriate tone and usability.

Today PhonepayPlus publishes three out of the five pieces of Guidance and a statement following this consultation.

The Guidance documents are:

  1. Advice services
  2. Enabling consumer spend control
  3. Digital marketing and promotion

Yellow highlights in the documents indicate the changed areas.

The remaining guidance; Subscription Services and Method of Exit and still in review following the consultation.

 

New PhonepayPlus Adjudication Panel & 14th Code

Posted on by Andrea Putnam-Moorcroft

Today PhonepayPlus has announced the new members of their Adjudication Panel.

The new panel, which comprises legally qualified and lay members, will replace the current Code Compliance Panel and make rulings independently of the PhonepayPlus executive.

The legally qualified members of the CAP are Julian Weinberg, Robin Callender Smith and Linda Lee. The lay members, who have been chosen for their experience in an adjudicatory capacity and in dealing with complex factual situations will be, Andrew Ellam, Tony Moss, Dame Elizabeth Neville, Elisabeth Ribbans, Ian Walden, Peter Wrench and Martin Wrigley. The members of the new panel have a variety of expertise across areas including: law, technology, operations, business, consumer matters and media, and include: a former President of the Law Society, a former Police Chief Constable, a Professor of Information and Communications Law and a former Managing Editor of The Guardian.

The new 14th Code of Practise comes into force on the 12th July.

Read more here about the latest adjudication: http://www.phonepayplus.org.uk/for-business/tribunal-adjudications/latest-tribunal-adjudications

 

New PhonepayPlus Guidance on Vulnerability

Posted on by Andrea Putnam-Moorcroft

Today PhonepayPlus launch their new Vulnerability guidance to help PRS providers avoid consumer harm before launching and while running a service. They designed this guidance to help you take steps in making sure your premium rate service stays compliant with the Code of Practice and maintains the reputation of the PRS industry. PPP have developed the guidance in collaboration with industry members, consumer groups and digital content providers.

To read the guidance please visit: Vulnerability Guidance

World Telemedia 2016

Posted on by Andrea Putnam-Moorcroft

Telemedia is back for another year, and back in the sun!

This year’s World Telemedia event will be in Marbella 18-20th October 2016

Early Bird Offer: The first 50 delegates save £100 on their ticket price.

For further information on how to get your tickets to this event and to learn more about what will be on this year read the event information sheet: WT 2016 event info pack

AIME members can also claim their special discount – with details of how to claim this to follow shortly.