ITV extends interactive services partnership with Fonix into its 10th year

ITV PLC, the UK’s leading commercial broadcaster, has entered into an agreement to extend its partnership with Fonix PLC, continuing a long-standing relationship focused on delivering mobile interactive services across ITV’s portfolio of programmes since 2017.

Under the extended agreement, Fonix will continue to power mobile carrier billing across ITV’s competition portfolio, while supporting SMS payments and interactive services across a range of flagship programmes, including I’m a Celebrity Get me out of Here, Love Island, Britain’s Got Talent, Good Morning Britain, This Morning and ITV Sport.

Leveraging its Campaign Manager platform, Fonix provides secure, scalable SMS engagement infrastructure alongside real-time data insights, helping ITV enhance audience participation and deliver more dynamic, engaging viewer experiences.

Peter Mossman, Director of Production and Strategic Delivery at ITV, said:
 “Our partnership with Fonix has played an important role in shaping our interactive services. As audience behaviours continue to shift, it’s vital that we work with partners who can combine reliability with innovation. Fonix brings both, and we’re excited to continue building on what we’ve achieved together.”

Rob Weisz, CEO of Fonix, added:
 “Extending our work with ITV reflects the strength of the relationship we’ve built together, as well as a shared ambition to keep improving the viewer experience. Interactivity continues to play a key role in broadcast, and we’re proud to provide the technology and insight that helps ITV engage audiences at scale.”

 

Headquartered in London, Fonix is a fast-growing, innovation-driven company, trusted by industry leaders such as ITV, Bauer Media, RTÉ, Global, Comic Relief, and BBC Children in Need. With a strong focus on technology and consumer experience, Fonix continues to shape the future of mobile payments and interactivity.

 

Fonix plc unveils PayFlex and DonationPortal

 

Fonix plc unveils PayFlex and DonationPortal: redefining payment orchestration and online giving

Fonix plc, a leader in mobile payments and interactive services, proudly announces the launch of two new and exciting products, PayFlex and DonationPortal, designed to enhance and optimise payment orchestration and digital fundraising for businesses and charities.

These innovative offerings are part of Fonix’s broader ecosystem of Checkout products, reflecting the company’s commitment to providing tailored, secure, and seamless payment solutions that drive growth in transactions and enhance engagement with business consumers.

PayFlex’s phase one launch will transform how consumer journeys enable the ability to recover any failed SMS billing payments with a dynamic alternative payment solution. It minimises revenue loss and enhances customer satisfaction by redirecting users to adaptive online payment options via instant SMS payment links. Supporting methods like credit cards, Apple Pay, Google Pay, and PayPal, PayFlex dynamically optimises options for devices while ensuring security through 3D Secure and fraud prevention.

DonationPortal simplifies online giving for medium to large charities, enhancing donor engagement and maximising Gift Aid contributions. Custom-branded donation pages build trust, while flexible payment options like cards, PayPal, and Apple Pay create an intuitive donor experience. Streamlined processes remove barriers to giving, with real-time analytics, secure transactions, and automated confirmation capturing every donation opportunity.

“This is a natural evolution for the Fonix business. Our focus has always been to provide the best in class combination of engagement and transactions through the one thing most of us have in our pockets, the mobile phone. PayFlex and DonationPortal represent the next step in our mission to go further in this and empower businesses and charities with innovative, mobile-first payment solutions,” said Rob Weisz, CEO of Fonix. “With these products, we’re enabling businesses to grow their revenue and charities to increase donations, wholly centred around the user experience – while delivering unmatched functionality, security and experience in this space.”

 

 

Fonix is the UK’s leading provider of mobile payments and interactivity solutions, delivering frictionless, engaging mobile experiences for organisations across the media, gaming, charity, digital services, and transport sectors. With a reputation for innovation and reliability, Fonix is trusted by industry leaders including Global Radio, ITV, Comic Relief, Channel 5, and Bauer Media Group.
Discover how Fonix can transform your payment strategy today. Visit www.fonix.com.

 

Fonix and JustGiving partner

Fonix and JustGiving partner to introduce SMS donations to thousands of UK charities

London, September 18, 2024

Fonix, a leading mobile payments and interactive services company, is pleased to announce a strategic partnership with JustGiving, the UK’s leading online fundraising platform. This collaboration is set to transform charitable giving by integrating seamless SMS donation technology, making it easier than ever for individuals to support causes they care about.

Through this partnership, Fonix and JustGiving are enabling donors to support their favourite charities through quick and secure mobile payments.  Leveraging Fonix’s cutting-edge technology, JustGiving users can now make donations directly via SMS, offering a fast and convenient way to contribute, whether at home or on the go, no credit or debit card required.

This partnership also empowers charities with a powerful new tool to engage with supporters and drive donations. By expanding payment options to include SMS donations, charities can reach a wider audience and significantly enhance the impact of their fundraising efforts.

According to the Annual Market Review for Phone-Paid Services 2023–2024, £38.6 million was raised through phone-paid services in the UK during the last financial year. Since 2014, Fonix has processed £333 million in SMS donations. Offering this capability to JustGiving’s 20,000 UK charity partners represents an opportunity to make a marked increase to these figures.

Oliver Shaw-Latimer, Senior Director of Payments and Innovation at JustGiving, commented: “We’re pleased to partner with Fonix to enhance the ways our charities can accept donations in the UK. Their market-leading messaging and payment technology will enable us to optimise a key aspect of charity fundraising and audience engagement. JustGiving is committed to making giving as easy and accessible as possible. This partnership allows us to offer our users a fast, secure, and convenient way to donate through their mobile devices, helping us continue our mission of connecting people with the causes they care about.”

Rob Weisz, CEO of Fonix, added: “JustGiving has been a pivotal force in charity fundraising for over two decades and remains one of the most recognised platforms for both charities and donors. This partnership will allow JustGiving’s charity partners to leverage Fonix’s mobile payment technology to offer text donations in the UK – a crucial donation method given its simplicity and widespread use. Having raised over £330 million through text donations to date, we’re excited to continue supporting fantastic causes alongside JustGiving.”

This partnership comes at a perfect time, with JustGiving announcing a record £550 million raised for nearly 20,000 UK charities through their platform in 2023, and more than 950,000 JustGiving fundraising pages set up – a 9% increase from 2022.

Fonix has a proven track record with charities of all sizes across the UK, including Comic Relief, Children in Need, Socceraid, Stand Up To Cancer, and many more. Their text donation technology enables charities to reach a broader audience, with some organisations seeing as much as 80% of donations coming through mobile. Fonix’s innovative techniques maximise donations, value, and Gift Aid declarations.

Fonix has processed £333m in SMS donations since 2014

A huge SMS market milestone!

Take a look at the video that Fonix has made to celebrate their milestone. Fonix have processed the record amount of £3million in donation in an hour!Fonix has built bespoke microsites to help charities increase GiftAid, and help run the charity campaigns watched by millions. They have also run the vital shortcodes that help charities collect the donations they need, and have an extensive list of charity partners they work with including some of the most recognised and loved charities in the country.

You can read more about their work in their Charity Whitepaper.