aimm News

BBC Children in Need call for new Trustees

Posted on by Andrea Putnam-Moorcroft
Promotional Post

 

We (BBC Children in Need) are currently seeking to appoint two new Trustees, to replace long standing Trustees who will be leaving the Board by September 2021. In 2020 we celebrated our 40th anniversary, and this is an exciting, fulfilling, opportunity to help guide and shape our strategy and work at an important time in our history. One of the roles will help us with establishing and chairing a Development Committee to build on the great work the charity is doing and to help us achieve more. The Development Committee will support the charity through oversight of the income and external engagement strategies. The other role will serve on the Investment Committee and Finance, Audit and Risk Committee.

We are particularly interested in those with the following expertise, experience and skills:

  • Board level leadership within a large (preferably) customer facing commercial enterprise, with commercial, marketing, operational and/or business development experience
  • Commercial finance or banking/investment management
  • Business leaders with a track record of commercial success and proven commitment to organisations and initiatives which deliver social impact
  • All candidates must have significant financial or operational management experience that could inform the balance of our commercial viability with our social purpose

Further details including how to apply for the role are available in the CiN Trustee Recruitment Pack 2021

You can also find more details about our current Trustees here: https://www.bbcchildreninneed.co.uk/about-us/trustees/

Dutch digital innovator Sam Media wins Meffy Award with VR streaming service Mobio360

Posted on by Andrea Putnam-Moorcroft

 

Sam Media provides more than 700,000 Mobio360 subscribers in Africa a window to the world.

The winners of the 2020 Meffys awards, voted by members of the Mobile Ecosystem Forum (MEF), were announced at the virtual MEF Connects Innovators event. Sam Media was nominated by MEF members for its service Mobio360 in the category Richer Mobile Customer Engagement. This category is showcasing mobile products and services that encourage the positive participation and engagement of customers. Meffy Awards, often seen as the Oscars from the Mobile Industry, celebrate innovation, creativity, and ingenuity in the Mobile Ecosystem, applauding the companies that have made a difference across the core ecosystems from the MEF.

Mobio360 is a virtual reality streaming content service offering access to hundreds of fully immersive digital experiences, from guided tours of more than fifty world cities, to adrenaline-fueled extreme sports and activities in hundreds of exotic locations. With the ease of accessibility that direct carrier billing brings, Sam Media provides more than 700,000 Mobio360 subscribers in Africa a window to the world. With its engaging content, smart streaming capabilities to adjust bandwidth, and built-in social sharing functionalities, Mobio360 has encouraged and inspired mobile users on the continent during a time when the pandemic kept everyone indoors.

MEF’s Global Board Director Waheed Adam announced the winners of this year’s Meffys Awards during MEF Connects, an event that brings together influential mobile players from all over the world. Sam Media’s Business Development Director for the African region, Anzelle Robertson, accepted the award virtually.

Sam Media team, winners of the Meffy Awards in 2021

aimm and PhoneCharges.org nominated for Meffy Award

Posted on by Andrea Putnam-Moorcroft

 

We are very pleased to announce that aimm have been nominated in the Meffy Awards 2021. The nomination falls under the category of Protecting the Mobile Customer for the launch of PhoneCharges.org.  Voting starts for MEF members on the 11th Feb. Winner will be announced on the 23rd February.

We are delighted that the value of PhoneCharges.org has already been recognised in this way and we look forward to continuing to offer and evolve this free service, allowing consumers to investigate unknown phone charges, identify who has charged them and find out how they can resolve their queries.

Juniper Research recognizes Evina as the gold winner in Security and Fraud Innovation

Posted on by Andrea Putnam-Moorcroft

Evina, the leading specialist in cybersecurity for mobile payment has received the gold award in the Security and Fraud Innovation category at The Future Digital Awards by Juniper Research, the top analyst firm in the mobile and digital tech sector.

This award is the result of Evina’s cutting-edge technology – above all industry standards – that allows mobile network operators, payment gateways, and merchants to fend off fraud and increase their revenue while doing so.

This recognition highlights the crucial role Evina’s cutting-edge technology plays in securing markets. David Lotfi, CEO of Evina says “At Evina, our mission isn’t to only stop fraud, we strive to create a healthier ecosystem that unlocks more efficient payment flows and new business opportunities for all market players.”

Evina’s gold win shines a light on what the future of cybersecurity holds. The anti-fraud market can no longer function without high-tech tools that know how to differentiate between bots or humans.

Evina has dedicated more than 15 years to develop the most advanced cybersecurity technology for mobile payment. Evina offers an ultrahigh definition 3D footprint that captures online fraudulent behaviour, edge computing that treats and stores data closest to the end user, and a global money honeypot network in more than 70 countries that attracts fraudsters and reverse-engineers their mechanisms. The innovation doesn’t stop there. The Cyber Threat Intelligence analyzes threats coming from all sources, including the dark web, and the machine learning is continuously fed with over 16 million transactions analyzed every day.

The cutting-edge technology allows to detect 99.8% of fraudulent transactions, decrease complaint rates, and increase the number of legitimate transactions. Evina’s passionate team of engineers and extensive database are what make the cybersecurity firm the best anti-fraud tool on the market. This award demonstrates that Evina has become a major international player, alongside long-standing Juniper award winners such Microsoft, Paypal, and Amazon, in the cybersecurity anti-fraud realm.

aimm launches new consumer information site PhoneCharges.org

Posted on by Andrea Putnam-Moorcroft

Today is a really great day, as we launch our brand new consumer-facing website PhoneCharges.org.

Consumers needed a better way to investigate unknown charges on their phone bill, identify who charged them, and resolve their query as quickly as possible, and this is why PhoneCharges.org was born. In its simplest form, the site will signpost consumers to their own network’s number checker or to the PSA’s service checker to quickly identify who has charged them and obtain their contact details. It also contains basic information around what phone-paid services are, why consumers may have been charged, when refunds may be due etc.

PhoneCharges.org will provide users with links to the relevant pages of their mobile networks’ website or to the Phone-paid Services Authority Number Checker so that they can find out quickly where any charges have come from. Additionally, it will provide easy-to-understand information about how phone-paid services work, why users may have charges on their bill and when a refund may be due. It will also provide topical news stories from within the industry which will help consumers understand the types of services that use charge-to-mobile billing.

The website is funded by aimm and its membership, but has been built free of charge by The Cute Group who have a wealth of experience in handling customer queries in this area.

Andrew Fisher, CEO of The Cute Group said ““When aimm approached The Cute Group with a concept to help consumers navigate the maze that is the phone-billed services industry, we knew immediately it had our name on it. As a leading UK player supporting digital services for brands, publishers and content owners, Cute has rich experience understanding the kinds of queries, frustrations and confusion consumers face – and how to resolve them helpfully, and with as little fuss as possible.  We are excited to partner with aimm to bring PhoneCharges.org to life, building the site itself and contributing our experience to support the project as a whole.”

Joanna Cox, General Manager of aimm said “More often than not, queries about phone-paid services are due to a lack of post-purchase information and consumers end up complaining to the regulator who are unable to resolve specific cases. PhoneCharges.org is there to help consumers get the information they need and solve their queries as quickly as possible.”

We hope this site can help consumers better resolve any issues they have, increase their confidence in phone-paid services and, ultimately, create the conditions for growth in our industry.