Ofcom today publishes research revealing which broadband and phone companies are falling short in serving their customers, and those who are setting a strong standard for satisfaction.
Our comprehensive survey of telecoms customer service shows how each major provider performs on measures including customer satisfaction, complaints and call waiting times. It also shows how likely customers are to recommend their provider to a friend.
The report provides vital insights into what level of service phone and broadband users can expect, helping them shop around for a provider that meets their needs.
A news release is available summarising the findings.
Oxygen8, has released research into mobile payments which reveals that 47% of mobile users in the UK would like to use their mobile phone more to pay for physical or quasi-physical goods and services.
Read more about this research: o8 Mobile Payments_press release
Oxygen8 Group, global provider of integrated mobile solutions, has successfully secured a place in the fifth annual Sunday Times International Track 200 list for 2014.
The ranking recognises Oxygen8’s achievement in continuing to grow international sales by an average of 22% over the last two years, placing them in the top 21 companies in the Midlands who have made a significant contribution to the regional economy.
Oxygen8, which has twelve divisions globally, holds its largest overseas market in South Africa and has seen a dramatic increase in international growth since its inception in 2000, due to substantial investment into R&D and product development to ensure constant research into new areas to generate revenue.
Shane Leahy, Oxygen8 CEO, commented: “We are very proud to be recognised for our international achievements and our global team. Outside of the UK, we have local divisions in 11 different countries with operational teams in place within each of these to ensure the business is managed effectively on a local level. We will continue to focus on territories where mobile phone penetration is high and local infrastructure and government policies exist to ensure sustainable activity for our international customers”.
The International Track 200 league table ranks the fastest growing mid-market companies in Britain by reference to their international sales and is considered a significant accolade within the export sector.