aimm will be at World Telemedia in Marbella

aimm will be at World Telemdia Marbella, and members can secure their discount on ticket prices.

DRIVING MOBILE PAYMENTS, DIGITAL CONTENT & ADVERTISING

Connect with the leading innovators in mobile payments, digital content, and advertising

Join the World Telemedia event in Marbella, October 5-7, 2025

This is your chance to meet face-to-face with key players and drive your business forward. Experience three days of dynamic networking, valuable insights, and unparalleled business opportunities. Get their solutions directly onto your customer devices and increase engagement, conversion, on-boarding and content monetisation.

World Telemedia represents the absolute “sweet spot” – where the mService value chain clicks. Make sure you’re at the very centre of this uniquely energised crowd and book your all-inclusive event pass today.

aimm are pleased to be supporting and speaking at this years Marbella event. Come and listen to our talk about the opportunities that are now opening up in the UK market with a new Regulator at the helm. You can find us on Tuesday 7th at 14:00 at Level 1, Studio 1 discussing  – UK Market Focus – Open for Business

Hear from the most influential companies in the telemedia ecosystem and discover how to maximise ROI in the right markets, with the right products and services.

The conference includes talks on Business Management, covering topics such as:

  • CRM & the cost of complaints
  • Customer flows
  • Legal issues & regulation
  • Performance marketing issues
  • MNO’s
  • Refunds & debt recovery
  • Optimising global advertising

Business Development area will focus on strategies for growth and look at areas such as:

  • DCB market research / data
  • New Verticals for content & Apps
  • Retail & e-money
  • Messaging Opportunities
  • Ticketing, Vouchers & Couponing
  • 5G & The Consumer
  • New Markets for Voice

The conference will also include product and service demos. Hear from market leaders as they present a “deep dive” into the latest products and service that you should be signing up for at the show.

  • Integrating New Technologies
  • Monetisation Strategies
  • Content / Service Innovations
  • Data Analytics
  • Engagement & Retention
  • Marketing & Advertising Platforms

 

aimm Members can secure a 20% discount off on ‘The Day’ prices, so contact the aimm team for your discount code.
See you in Marbella (5-7 Oct) for three days of dynamic business opportunities, commercial intelligence gathering, and unparalleled networking events.

marbella.wtevent.com

Join AIMM at World Telemedia Marbella this October

Takeaways and insights from the Global Carrier Billing & Mobile Payments Summit

UK Panel members from AIMM, EE and DCB stand by the Global Carrier Billing Summit banner ahead of the talks.

Key insights from this years’ Global Carrier Billing & Mobile Payments Summit in Amsterdam

Joanna Cox, General Manager of AIMM, gives her takeaways and insights from the expert panels she was on, at the Global Carrier Billing & Mobile Payments Summit this month. 

 

Panel 1 – Redefining Compliance: From Reactive Policing to Proactive Design

This panel – representing 5 unique territories from across the globe – discussed the shifting compliance landscape, where checks ‘at the door’ are becoming more commonplace, enabling a culture of trust and certainty from the start of every partnership. 

No longer an irritating by-product of the carrier billing lifecycle, compliance is now front and centre when designing products and services where the cost is added to your phone bill. 

In the current climate, regulators set the rules, watch the market and then evolve the rules as required to safeguard consumers and businesses alike. Alongside this, Trade Associations are being used to demystify the changing regulations and facilitate frameworks around them, to enable businesses to operate effectively whilst staying compliant. AIMM continues to work closely with the industry regulators, to be on the forefront of these changes. Ensuring that members’ collaborative views on regulation are heard, while we simultaneously keep our members updated of important and necessary regulation changes as they happen.

Businesses are now carefully choosing best in show partners, and delivering excellent experiences, to delight their customers – bringing repeat business and showing a direct correlation between compliance and commercial opportunity. 

Industry growth is important and the panel explained that where there are negligible complaint numbers, it follows that consumer trust is at an all-time high and can be built on, which is worth celebrating. 

In terms of a proactive approach to future compliance, it was agreed that a passive approach will no longer work. Industry needs to stay alert, watch for themes of concern and get ahead of them. 

If you’re proven to be operating at the highest level, for the benefit of consumers, those who make the rules will listen when you have something to say. Proactive compliance means that you’ll make your voice heard.

 

Panel 2 – Unlocking New Horizons: Exploring UK Opportunities with the Arrival of a New Regulator

The UK centric panel – which consisted of a UK MNO, an Aggregator and a Trade Association –  focused on changes to the UK regulatory framework since the Summit last year. The new industry regulator, Ofcom, who succeeded the PSA earlier this year, now has overall responsibility for setting the rules for Premium Rate Services in this territory.

The panel discussed the changes that have occurred since the start of the year, highlighting risk management and the appointment of a Generally Authorised Person for every business as key areas of importance. 

Obligations around consumer protection, customer care and vulnerable persons, as well as the process of getting systems in processes in place to be compliant – and the order of doing so – before going live – was explained to the audience.

The UK market is dedicated to offering consumers a great experience, and that starts with awareness of carrier billing. The group discussed what understanding consumers have of the process of carrier billing, and shared details of a new aimm Working Group to be launched this Autumn, chaired by Naomi Maggs from EE; which will be dedicated to educating consumers about these payment services, answering their questions and giving advice in how to better use carrier billing with confidence.

The panel reiterated that for any businesses interested in entering the UK market, there couldn’t be a better time to get involved. The rules are clear, the regulator can be easily understood and there are a wealth of people who can help get the process started for you.

Alongside that, your Trade Association and Aggregator are both available to help make the process of offering your products and services to an audience in the UK quicker and smoother.

 

 

UK opportunities and how to redefine compliance

Learn how Trade Associations can help shape and enforce standards for all interactive businesses across the value chain.

Global Carrier Billing & Mobile Payments Summit panel session discussing the value of compliance in your business framework

aimm are glad to announce that Joanna Cox is part of the speaker line-up of the MEF Global Carrier Billing & Mobile Payments Summit, hosted by Mobile Ecosystem Forum. The Summit is taking place in Amsterdam on 9th and 10th of September.

Joanna will be speaking on two separate expert panels on the 10th, so pop over for a listen if you are coming. Get your ticket today and join us.

*aimm members can still secure their 10% member discounts on tickets so reach out to the aimm team for more details.

 

10:10 Redefining Compliance: From Reactive Policing to Proactive Design

  • Dario Betti, CEO – MEF
  • Frank van Rotterdam, Regulator – Mobile Payments in the Netherlands
  • Joanna Cox, General Manager – Association for Interactive Media and Micropayments (AIMM)
  • Pierre Trocme, Program Director – af2m
  • Wim de Meyer, Managing Director – Etis
  • David Ashman, Head of Compliance – MCP

With regulatory expectations rising and markets becoming more fragmented, compliance is no longer a back-office function — it’s a strategic pillar of product design. This session explores how mobile operators, content providers, aggregators, and platforms are embedding user protection, consent, and transparency into the mobile payment journey from the outset.

The conversation will also include the growing role of self-regulatory bodies and industry associations in shaping and enforcing standards. From codes of conduct to complaint handling frameworks, these groups are helping to create shared accountability models that reduce friction, build trust, and enable responsible growth across diverse markets.

 

14:25 2025 UPDATE – Unlocking New Horizons: Exploring UK Opportunities with the Arrival of a New Regulator

  • Joanna Cox , General Manager – Association for Interactive Media and Micropayments, (AIMM)
  • Victoria Hull, Business Development Director – Dynamic Mobile Billing
  • Naomi Maggs, Senior Product Manager – EE 

This session will explore how recent regulatory changes have created a clearer, more stable framework for carrier billing in the UK. Panellists will discuss what has changed in the past year, the impact of a stronger regulator, and why the new regime is easier to navigate. The session will also provide practical guidance on entering the UK market, including available support, onboarding processes, and why this is now a prime time for new services to launch in a predictable, business-friendly environment.

aimm panel session at Global Carrier Billing & Mobile Payments Summit 2025 discussing UK opportunities with arrival of new regulator.

Find out more and get your tickets

Come and join us in Amsterdam at the Global Carrier Billing Summit

The Global Carrier Billing & Mobile Payment Summit 2025, is taking place on September 9-10 in Amsterdam.

aimm are supporting the Global Carrier Billing & Mobile Payments Summit

It will bring together operators, advertisers, content providers and regulators to explore the theme From Reach to Revenue Aligning Operators, Advertisers and Content Providers.

 

“From Reach to Revenue: Aligning Operators, Advertisers and Content Providers for the Next Chapter of Mobile Payments” sets the tone for the 2025 edition of the Global Carrier Billing & Mobile Payments Summit. The event brings together mobile network operators, media buyers, content providers, regulators, and technology platforms to explore the strategies, partnerships, and innovations shaping the future of carrier billing.

We are pleased to announce that not only are AIMM a supporting Association for the Summit, but Joanna Cox, General Manager of AIMM will be speaking on two expert panels at the event on the 10th September. Learn more about these expert sessions, so you don’t miss out.

 

Joanna Cox - General Manager of aimm will be speaking on panels over both days at the Global Carrier Billing and Mobile Payments Summit 2025

 

We have now secured an exclusive discount for Members! If you are going to book your tickets make sure you contact the aimm team for your discount code first!

 

Representatives from Mobile Network Operators throughout the UK, Europe, Africa and the Middle East will meet to share knowledge, showcase regional successes and tackle the challenges surrounding DCB and Mobile Payments in more than twenty markets.

Payment service providers will provide invaluable localised insights while top-tier merchants will showcase exciting new products ranging from AR/VR gaming to streaming and education services.

Additional topics covering payment- and cyber security, regulation, digital marketing and sustainable development means GCB&MPS is the meeting place for Mobile Network Operators looking to establish, grow or showcase their Carrier Billing- and Payments offering.

 

Attendees will gain exclusive insights from key players shaping the future of carrier billing and mobile payments, so don’t miss out.

Learn more about this event and register for your tickets.

 

 

 

This event is run by MEF - Mobile Ecosystem Forum

 

Ofcom Premium Rate Service Checker is live

 

Ofcom have announced that their Premium Rate Service (PRS) checker site is now live and available for consumers to use.

This is in replacement of the PSA Service Checker that had been available as a consumer resource until the end of last year. You can now direct consumers to the site using the button below.

If a consumer has an unexpected charge on their phone bill and want to find out what it is for, they should contact their phone service provider (mobile network)  in the first instance for more information.

 

 

 

Further information about learning more about unexpected charges on phone bills can be found on aimm’s consumer facing site PhoneCharges.org

 

https://www.ofcom.org.uk/make-a-complaint/complain-about-premium-rate-services/premium-rate-service-checker