Two new special conditions for Directory Enquiries services

Today PSA are publishing their final statement on their DQ review which sets out two new special conditions on pricing transparency at onward call connection and IVR promotions on inactive geographic numbers.  The statement and responses to the consultation can be found at this link.  Their notice can be found here.

Give PSA your feedback on how they’re doing

At the beginning of March an invite was sent out to Industry for a survey to give feedback on how PSA are doing as a Regulator.

This is your last chance to have your say and give your views. The feedback received will be used as a benchmark for their performance to ensure the needs of the stakeholders are met.

You can give your feedback to PSA by following the link to the survey HERE

PSA priorities for first quarter of 2017

PSA logo

 

PSA have just released their set priorities for the next 3 months.

Among them are implementing and monitoring Special conditions for online competition and online adult services, undertaking research into consumer complaint journeys, looking at market trends and assessing the effectiveness of sanctions.

For the full article please read:  7 PRIORITIES