IMImobile has signed a partner agreement with KCOM – a leading provider of communications and IT services in the UK for the use of its omni-channel chat solution.
Jay Patel, Chief Executive of IMImobile, adds: “Contact centres are a key part of any customer engagement strategy as businesses are adapting to respond more effectively to the demands of the connected consumer. Through IMIchat and our communication orchestration layer, KCOM can further help UK enterprises to utilise digital communications channels in their service and support operations.”
To read the full story click HERE.
