Refund Statement for phone-paid industry released

We are pleased to announce that after working closely with our membership across the value chain aimm have now produced our Refund Statement for use by industry.

This refund statement has been created and agreed by members of aimm who work across industry including the MNO’s to provide a template statement fit for purpose for those who may wish to use this within their business for customer refund queries. Created September 2021

View the Refund Statement on our website: