aimm Members have come together to contribute to the new consumer education campaign for phone-paid services and safer online mobile use.

With a focus on keeping children safe online, looking out for social engineering scenarios and providing guidance for seniors with setting up their phone, aimm Consumer Education Working Group members are working collaboratively across industry to help bring these important issues to light.

The Parents’ Guide to setting up your Child’s New Phone article has come in time for Christmas. This is to help provide a step by step guide to help educate parents and children about safe phone use and protect against unauthorised spending on phone bills. A new phone is an exciting time for a child, but to protect your child, it’s crucial to set up the phone securely from day one.

From topics such as how to set up a sim PIN, understanding what a phone-paid service is, to not clicking on suspicious links; this campaign aims to help educate on all things mobile.

You can get your copy of the guide from our PhoneCharges site, or download your full colour copy of the 8 step PDF guide to keep and refer back to.

Our Consumer Education Working Group has been set up to provide a better understanding about phone-paid services from a consumer view point. This will be by creating education campaigns and building consumer trust. It is attended by aimm Members from across the value chain, from mobile network operators, broadcasters and service providers, with an aim of raising awareness and knowledge. To learn more about our Consumer Education Working Group please contact the aimm team.

For more information about understanding phone-paid services and the charges on your mobile phone bill visit our PhoneCharges site: