The Phone-paid Services Authority (PSA) launched a consultation on proposals to enhance effectiveness of sanctions imposed by PSA Tribunals on non-compliant providers.
They have been reviewing the effectiveness of their approach to sanctioning and whether their current approach effectively achieves the goal of preventing consumer harm, protecting the reputation of the market and creating a level playing field for industry.
PSA are consulting on amendments to the sections of Supporting Procedures which set out the procedures adopted by the Tribunal when imposing sanctions. The proposed changes are to sections 12, 13 and 14 of the Supporting Procedures.