Cute Group

The Cute Group is an award-winning, independent, owner-managed business working with digital and mobile-billed services for clients across the UK and internationally.

The Cute Group operates at the interface between brands and their customers, partnering with operators of apps, digital platforms, interactive, web and mobile-based services and delivering award-winning services to UK and international companies and non-profit clients.

What we do

We provide omni-channel support, creating safe and nurturing environments for our clients’ users to engage, interact, receive and exchange value. Cute has long worked with service providers and operators of phone-paid services, helping them to grow by delivering a great customer experience.

Across two core divisions (Cute Media and Cute Support), Cute acts as the trusted interface between clients and their customers / service users, delivering award-winning customer services, operational support, multi-channel communication and VOIP-based telephony infrastructure and much more. We manage digital communities, collect, triage and collate customer feedback for development roadmaps and generally love acting as an escape valve and enabler of growth to established and scaling businesses alike.

Who we do it for

We work with partners who care about customer experience; our clients range from major international brands to small scale start-ups. Typically our client base is made up of digital publishers and media owners, operators of apps, digital platforms, web and mobile-based services.