Insights into PSA regulation: investigations and enforcement
Do you find our investigations and enforcement procedures confusing? Not sure what to do when we contact you about your service?
Then this seminar from PSA is for you.
It will take you through informal and formal investigations, the distinction between the two, the supporting procedures and our Code enforcement procedures.
So that if PSA enquire about your service, you’ll be clear on what you need to do.
There will be plenty of opportunities for questions too.
Spaces are limited so book yours now to avoid disappointment! BOOK HERE
Time: 29 November 2017, 13:00 – 16:00
Location: PSA, 40 Bank Street, London, E14 5NR
HM Treasury have issued their consultation for PSD2 implementation into UK law and most of the representations that we have made to them on behalf of Network Operators and their Intermediaries since January 2016 are reflected in the consultation questions. See https://www.gov.uk/government/consultations/implementation-of-the-revised-eu-payment-services-directive-psdii
AIME are running two workshops for this next week in London.
The workshop with network operator members is to walk through the impact of the proposed regulation on network operators and to discuss our response to their consultation. Networks affected will be those companies who are providing a payment service to their customers as part of a suite of services that includes telecoms. A payment services is simplistically defined as taking a payment from a network customer for a service supplied by a merchant who is not the network.
The purpose of the workshop is to advise what our response will be to Treasury, to summarise our discussion with FCA and to ensure if any individual responses are being made that we align views to steer government as much as possible to reduce or eliminate the cost to the Telecoms industry of this updated financial regulation.
The Network Operator workshop is on 21st February at PSA’s premises, commencing at 14:30 to 16:30 and will also include MobileUK and PSA representatives.
The Intermediaries workshop is on the 22nd February 10.00 – 12.00 at the same location. The workshop will then be used to formulate AIME’s response on behalf of membership and guide members in their responses to Treasury if they so wish. The workshops will focus on the potential impact on Fixed Line and Mobile Operators and the potential impact on Intermediaries.
AIME will issue a discussion paper and draft Treasury response ahead of the meeting.
Please let Andrea know if you are able to attend the workshops and which one you would like to attend. Spaces to both of these workshops are limited to 20 and we kindly request that no more than 2 representatives from each member company attend to allow space for everyone.
Rory Maguire, MD of AIME will be speaking to audiences over the course of the 3 days at World Telemedia on various topics. Come and have a listen if you are around.
Tuesday 18th October
17.30 – Keynote – The Growing Importance of VAS to MNO’s
18.30 – UK Telemedia “State of the Nation”
Wednesday 19th October
12.00 – Carrier Billing to engage and convert
18.15 – Workshop – Managing Consumers
Thursday 20th October
15.30 – Regulation – One size does not fit all
In February, PhonepayPlus launched a public consultation on five pieces of Premium Rate Guidance that had been amended or developed afresh AIME executive and board members participated in this consultation resulting in significantly improved documents with the appropriate tone and usability.
Today PhonepayPlus publishes three out of the five pieces of Guidance and a statement following this consultation.
The Guidance documents are:
- Advice services
- Enabling consumer spend control
- Digital marketing and promotion
Yellow highlights in the documents indicate the changed areas.
The remaining guidance; Subscription Services and Method of Exit and still in review following the consultation.
Today PhonepayPlus has announced the new members of their Adjudication Panel.
The new panel, which comprises legally qualified and lay members, will replace the current Code Compliance Panel and make rulings independently of the PhonepayPlus executive.
The legally qualified members of the CAP are Julian Weinberg, Robin Callender Smith and Linda Lee. The lay members, who have been chosen for their experience in an adjudicatory capacity and in dealing with complex factual situations will be, Andrew Ellam, Tony Moss, Dame Elizabeth Neville, Elisabeth Ribbans, Ian Walden, Peter Wrench and Martin Wrigley. The members of the new panel have a variety of expertise across areas including: law, technology, operations, business, consumer matters and media, and include: a former President of the Law Society, a former Police Chief Constable, a Professor of Information and Communications Law and a former Managing Editor of The Guardian.
The new 14th Code of Practise comes into force on the 12th July.
Read more here about the latest adjudication: http://www.phonepayplus.org.uk/for-business/tribunal-adjudications/latest-tribunal-adjudications