aimm launches new consumer information site PhoneCharges.org

Today is a really great day, as we launch our brand new consumer-facing website PhoneCharges.org.

Consumers needed a better way to investigate unknown charges on their phone bill, identify who charged them, and resolve their query as quickly as possible, and this is why PhoneCharges.org was born. In its simplest form, the site will signpost consumers to their own network’s number checker or to the PSA’s service checker to quickly identify who has charged them and obtain their contact details. It also contains basic information around what phone-paid services are, why consumers may have been charged, when refunds may be due etc.

PhoneCharges.org will provide users with links to the relevant pages of their mobile networks’ website or to the Phone-paid Services Authority Number Checker so that they can find out quickly where any charges have come from. Additionally, it will provide easy-to-understand information about how phone-paid services work, why users may have charges on their bill and when a refund may be due. It will also provide topical news stories from within the industry which will help consumers understand the types of services that use charge-to-mobile billing.

The website is funded by aimm and its membership, but has been built free of charge by The Cute Group who have a wealth of experience in handling customer queries in this area.

Andrew Fisher, CEO of The Cute Group said ““When aimm approached The Cute Group with a concept to help consumers navigate the maze that is the phone-billed services industry, we knew immediately it had our name on it. As a leading UK player supporting digital services for brands, publishers and content owners, Cute has rich experience understanding the kinds of queries, frustrations and confusion consumers face – and how to resolve them helpfully, and with as little fuss as possible.  We are excited to partner with aimm to bring PhoneCharges.org to life, building the site itself and contributing our experience to support the project as a whole.”

Joanna Cox, General Manager of aimm said “More often than not, queries about phone-paid services are due to a lack of post-purchase information and consumers end up complaining to the regulator who are unable to resolve specific cases. PhoneCharges.org is there to help consumers get the information they need and solve their queries as quickly as possible.”

We hope this site can help consumers better resolve any issues they have, increase their confidence in phone-paid services and, ultimately, create the conditions for growth in our industry.

Golf, golf, golf, networking & BBQ! Book in your Golf team for 6th July

With less than a month before we head back out onto the green on the 6th July, there is still time to come and join us for a day of relaxed networking in the open air; and with the sun shining today it is nice reminder of what a great day out our AIME Golf Day is.

This is good way to meet new business contacts, play some golf, have a drink and a bite to eat on a summers day. You do not need to be a member of AIME to join our Golf Day, and you do not need to be a professional golfer to take part! You can put your own team together, with your staff and clients or come as a single player to take advantage of the networking opportunities and we will create a team for you.

The day kicks off at the beautiful Pyrford Golf Course near Wisley Gardens in Woking at 8.00am with breakfast rolls and coffee, before you head off to practise on the driving range. The teams are then split for a two tee start and the day begins! With an interesting course of challenges including our in house Nearest the Pin and Longest Drive competitions, it is great way to build relationships and have some friendly banter on the green. Then head back to the Clubhouse where you can relax at the bar and go over the day’s events with your team mates, before settling down for the late afternoon BBQ and the days awards!

Your ticket includes:

  • Breakfast rolls and coffee
  • Survival goody bag per person
  • Driving Range practise
  • Round on an 18 hole golf course
  • Opportunity to take part in the day’s competitions and be in with a chance to win one of the day’s awards
  • Afternoon BBQ

 

Players already booked to attend include:

  • Cellcast
  • Dynamic Mobile Billing
  • Fonix
  • Telecom2
  • Vodafone
  • Monitoring Compliance Partners
  • Telemedia
  • Mobile Squared

 

If you want to come but think you may need accommodation either the night before or the night of the golf please get in contact as we can help arrange this for you. This means you will not have to worry about getting to the course on time if you are coming from further away, and can arrive at the golf course refreshed and ready for the day ahead.

For more information about the day visit our events page: https://aimm.co/aime-golf-day-2017/

If you want to get more involved in the day we have a range of Sponsorship opportunities to suit every budget, and help the day go with a swing, while promoting your company out on the course. Please contact AIME for more details.

We hope to see you on the green!

AIME Team

Spring Networking Event – 9th May

 We invite you to join us  at Blackfriars for an evening of networking with new and old business contacts in beautiful surroundings by the river.

 

 

 

 

 

 

 

 

AIME understands the importance of business networking, so look to provide these opportunities whenever possible for our members. Our networking evening is open to members and non members in a relaxed environment of mutually beneficial collaboration, to encourage business growth and working relationships within the interactive media and payments industries.

Our Spring Social evening is in the beautiful Voltaire Bar at the Crowne Plaza Hotel in Blackfriars, conveniently close to public transport links for easy access. The evening starts from 18.00 and will follow on from our AIME General Meeting in London, for those who will be attending during the day.

Tickets start from just £19 + VAT and include a welcome drink and nibbles, as well as the use of our exclusive AIME only area within the Champagne Library of the Voltaire Bar.

The bar is fully stocked for further drinks during the evening. The drinks menu includes wine, beers, cocktails and champagne.

Crowne Plaza City

 

 

 

 

 

 

 

 

Previous networking events have been very popular with attendees from companies including:

BBC, Cellcast, EE, Fonix, IMImobile, ITV, Harvest Media, Oxygen8, mGage, Phone-paid Services Authority, Telemedia News and Vodafone amongst others.

Tickets:

Member Tickets               £19.00 + VAT

Non Member Tickets     £24.00 + VAT

AIME Members can get their tickets by either requesting them directly from AIME and you will then be invoiced  for these, or from our tickets page below.

Non Members can get their tickets directly from our tickets page below.

Spring Social Tickets: http://buytickets.at/associationforinteractivemediaentertainment/94299

Booking fees apply when ordering online.

We hope to see you there