IMImobile has signed a partner agreement with KCOM – a leading provider of communications and IT services in the UK for the use of its omni-channel chat solution.
Jay Patel, Chief Executive of IMImobile, adds: “Contact centres are a key part of any customer engagement strategy as businesses are adapting to respond more effectively to the demands of the connected consumer. Through IMIchat and our communication orchestration layer, KCOM can further help UK enterprises to utilise digital communications channels in their service and support operations.”
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AIME is delighted to announce the arrival of Julia Freeman as Head of Business Development and Communications.
Julia has extensive experience in the direct marketing and direct response advertising fields and spent much of her career in London working at key agencies such as Proximity and Rapier.
During her career Julia has worked across most industry sectors including charities.
Julia’s role with AIME will be to develop AIME’s communication strategies both to members and to the external world where AIME and its member services are little known. She will increase PR opportunities for AIME and its members and work with the five mobile operator members on the productisation and merchant awareness of Charge to Mobile.
Julia will also look at market development opportunities with the intention to increase membership and deliver to existing members improvements in their operating environments.
Julia met some of you at the networking event last week and looks forward to meeting other members very soon.
mGage is a global mobile engagement provider with more than 15 years of mobile marketing and customer care experience.
We deliver billions of monthly mobile messages and our SaaS cloud-based technology, enables brands to intelligently personalise mobile communications for the omni-channel consumer.
Our platform provides reach across mobile touchpoints, including text message, app push notification, voice and email.
To learn more about how mGage can help your business read : mGage Overview