How finance brands can create mobile engagement, deliver exceptional experiences, and build loyalty to increase revenue and customer retention. Read mGage’s paper on how they uncover what customers expect, examine some of the technology at financial brands’ disposal, share tips for creating a mobile-first strategy, and take a look at what the future holds for digital banking and financial services.
You can find their paper here: mGage WP – Engaging Financial Services Clients through Mobile.
On the 15th February we were pleased to announce our new Board members.
Our new members are:
- Abi Hillman
- James MacFarlane
- Jonny Brown
- Kevin Dawson
- Oliver Cooke
You can learn more about our new Board from their candidate information page HERE.
They join the rest of our existing Board, and you can see all our Board from our page HERE.
We look forward to working with them over the next couple of years.
We are pleased to announce that mGage will be joining us as a sponsor of our 2018 Power50 Conference on the 8th May.
We thank mGage for their support at this year’s event, and are looking forward to another valuable and informative day; full of specialist speakers and high quality content help understand the current and future socioeconomic and technological environments and advances that can affect how consumers engage with services.
This year we will be looking at:
- Understanding consumers and trends
- Understanding Crypto, Blockchain and Smart Contracts
- Understanding new technologies – RCS, and Digital Identity
Learn more about the conference topics and get your tickets from our events information page here: aimm Power50 event info sessions.
Don’t miss out on our MEMBERS ONLY Early Bird discount which runs until the 30th March which saves you £25 off our standard ticket price!
Look out for our speakers announcement coming soon!
IMImobile has signed a partner agreement with KCOM – a leading provider of communications and IT services in the UK for the use of its omni-channel chat solution.
Jay Patel, Chief Executive of IMImobile, adds: “Contact centres are a key part of any customer engagement strategy as businesses are adapting to respond more effectively to the demands of the connected consumer. Through IMIchat and our communication orchestration layer, KCOM can further help UK enterprises to utilise digital communications channels in their service and support operations.”
To read the full story click HERE.
Last week’s GM in London was well attended from across the membership.
We were joined by Jimme from Jamatto, who talked on Microsubscriptions for digital publishers and preserving advertising revenue, which was very interesting and informative.
We also gave an update on what aimm is currently working on including: proposed new subscription management portal, PSR 2017, work with Alternative Dispute Resolution for members and our upcoming Power50 Conference.
Both these presentations are now online for members to enjoy HERE.