Enarpee have written an engaging article on what opportunities could be available for the services industry after Brexit;
“The UK could be headed towards a more integrated, EU-centric trade deal.
It’s the safe bet to some, but to those who see the bigger picture, a potentially huge loss for the services industry here in the UK, of which we form a very small part. Free trade agreements (FTAs) could open up huge new markets and economic potential for the UK and aren’t be something to be feared, and here’s why:” Brexit and the Services industry October 2018 Enarpee
Today, Fonix announced the launch of CRM Automation: a set of customer engagement automation tools for its clients to deliver mobile interactive services.
Some of the UK’s largest radio and TV broadcasters work with Fonix to deliver mobile interactive services to their audiences, with messaging used as highly effective channel for generating audience engagement.
Fonix’s platform enables its clients to configure predefined campaign start and end times, cost per mobile interaction and more. Now, Fonix has added a set of new functionalities to enable broadcasters to provide a more tailored experience for audiences when creating marketing communications, to maximise engagement and effectiveness for those campaigns.
Clients will be able to schedule automated responses at predefined times for users based on their previous interactions with a campaign, meaning that clients will be able to target individuals uniquely with relevant message content in a timely manner and within sociable hours driving both optimal experience for users and engagement for the brands.
CEO of Fonix, Rob Weisz commented: “This is such an exciting development for Fonix product suite. CRM Automation will allow for more targeted campaigns, providing those that love engaging with services an experience that is focussed upon their interaction habits. It will drive engagement and crucially, help our clients to avoid sending unwanted messages to their audiences.
“The functionality has a strong focus upon upholding a fantastic consumer experience, which is so important to Fonix and those that we work with. We’re excited to see the impact that this has upon our clients and to hear about the results that this has for their consumers!”
This week many of the interactive media companies from across Europe have converged in Marbella to take part in World Telemedia. With 3 days packed with speakers, presentations, and companies to meet across the venue it is one of the popular autumn destinations for businesses who want to learn more about monetising and improving carrier billing and value added services.
Spotlight Sessions are running over the event with a variety of speakers and topics to suit everyone’s tastes. If you are at World Telemedia why not go along and listen to our very own Joanna Cox speak at 10.00am tomorrow (Wednesday) on ‘Making Interactive Media Pay’.
The engagement landscape has changed beyond recognition but the desire to interact has never been stronger. From game shows, to lotteries and from interactive TV to charities, how can your business fit into a winning format; with ‘must have’ interaction and fair monetisation that keeps the audience coming back for more?
Ofcom have stated that phone users will be protected from high charges for calling ‘070’ numbers – which are often mistaken for mobiles, but cost much more to call.
Ofcom will be placing a cap on 070 numbers which will be aligned with the existing cap set by Ofcom for calls to mobile numbers – currently around 0.5 pence per minute.
Before the new price cap is introduced, providers who offer 070 number services may need to change the way they run their businesses, to comply with the new rules. This may include changing their billing systems and contacting their customers, or even moving to a different number range. So there will be a 12-month implementation period to make these changes before the new price cap comes into effect.
Full details from the Ofcom press release is available for information
Fonix has announced today that it has been listed in the FT Future 100, a compilation of British companies making an impact either on society or their industry.
This is the first year that the FT Future 100 has run and to make it on to the list, companies had to excel in one of four categories: boosting diversity, consistent growth, disruption and those seeking to make a positive impact via their environmental, social and governance policies (ESG policies).
Fonix received recognition for its dedication to disruption. In this category, judges took into account measures such as research and development spending as a proportion of revenue, as well as the company’s own pitch as a disrupter. Fonix also received recognition for its consistent revenue growth, which is based upon its two consecutive listings in the FT 1000.
CEO of Fonix, Rob Weisz commented “We’re absolutely thrilled to have been listed in the FT Future 100, as we know what a prestigious listing this is. Fonix is at the heart of driving the mobile payments space in the UK – to be recognised for our disruptive technology really rubber stamps this!
“The team have worked incredibly hard to get us to where we are today and being listed in the FT Future 100 is testament to this effort. They are all so dedicated to the Fonix journey and their passion for disruptive tech is what drives us forward. This is such an exciting time for Fonix and we can’t wait to see what happens next!”
You can view the full FT Future 100 UK list here.